7 first months
It’s been now a bit over 7 months since I started to run webOS software and services for HP/Palm. We got the HP Veer out a month ago. A week ago, we started selling the HP TouchPad running webOS. I’m proud of the progress we’ve made. It is so important now to get products out and get webOS to developers and customers.
As we expected, WebOS is extremely well suited to a large tablet screen. Multitasking, rich notifications, Flash, integrated email accounts, and other goodies work well on a large screen. You can work any way you want. You don’t need to suspend and stop ongoing activities because something else happens or comes to your mind. Also, gestures for moving to different phases of your workflow work so well on a big tablet screen.
But I’m the first to admit that the work has only started and we still need to improve. Our products are very good already now, and they are only getting better through oncoming software updates; over-the-air, of course. We are extremely committed to take the webOS experience further
Some reviewers have been concerned about some aspects of the webOS and HP Touchpad. Let me comment a few issues.
Multiple accounts, data, and advanced features
Some reviewers are pushing the first hours of the TouchPad usage harder than we expected. We saw cases when users took a new TouchPad into a use. They set up their corporate email account – typically an Exchange account – and a few additional private email accounts, all with contacts and calendars. Then, they set up their Skype account, Facebook account with thousands of friends, and potentially a Snapfish photo account. Then they log on to their Kindle account and started to synchronize their book library. Then, immediately, they transfer tens of gigabytes of music and pictures to the TouchPad. And then they go and install a few dozen of applications from the webOS application catalogue. At this point, webOS synchronizes all accounts, indexes all music and pictures, creates image thumbnails, downloads books, connects to Skype and other accounts and so forth.
While Touchpad is busy doing all the above, users watch a Flash movie and make a Skype video call while having email, Facebook, messaging, a couple web pages, and a few other applications running.
And I admit – we do not handle the situation as well as we should and webOS may get sluggish. We need to clearly improve the system performance especially when setting up new accounts and downloading a lot of data.
Another thing reviewers commented was the lack of applications. Well, I see a steady stream of good quality applications. We started later so we need to work really hard with developers. This is also a reason why we wanted to get the TouchPad out as soon as possible. TouchPad needs applications, and developers need TouchPads. We are getting very encouraging messages from developers. I firmly believe webOS is a very good platform to develop apps.
In addition, there is a few embarrassing things. As an example our dictionary included “dont” and “wont” instead of ”don’t” and “won’t”. What can I say? Stupid. But hey, English is not my first language. Yeah, I agree, not good enough - and you need to add the missing words yourself.
Go and judge yourself!
So, we've got a good start. We are working really hard for our first update release, and it will address several issues discussed in reviews and first end user comments. Later, we will crank out more good stuff. WebOS is uniquely different. Well suited for tablets. And we at HP are fully committed to further improve the already very pleasant the experience.
I strongly suggest you go to a BestBuy, Staples, WalMart, Office Depot, Costco, Fry's, or other places to check it out. Judge for yourself!
(Thanks for the "Judge for
. By the way, I spell my last name Jaaksi